How to delete your account in the app
- Open Vivli and sign in to the account you want to delete.
- Go to Settings.
- Choose Delete Account.
- Read the warnings and complete the confirmation steps.
- On iPhone, you will be asked to type DELETE to confirm permanent deletion.
After a successful deletion, Vivli signs you out and returns you to the signed-out experience. You will need a new account to use cloud sync and Ask Vivli again.
What Vivli attempts to remove
When you delete your account, Vivli attempts to remove associated account data from Vivli’s systems according to the implemented deletion process, including known server-side user records and related storage objects under your account, and to clear local account data on the device used for deletion.
Residual copies may temporarily remain in backups, logs, or provider systems outside Vivli’s direct control. Vivli does not claim a specific retention period beyond that deletion behavior. See the Privacy Policy for the full description.
If you cannot open the app
Email support@vivli.app from the address associated with your Vivli account and request deletion. Include that you want your account permanently deleted. Do not send passwords or authentication tokens.